03/11/2020

Coronavirus Update

To our Milwaukee Vet Clinic Community:

We value the health and wellness of our community. With the recent emergence of the Coronavirus (COVID-19), we want to take a moment to share with you what we are doing to keep our team and patients healthy.
MVC is following all recommendations made by the Center for Disease Control (CDC) regarding the Coronavirus and is monitoring closely for any updates.

Clinic Standards and Safety

Keeping our clinic clean and sanitized is very important to us. We have a strict set of guidelines our staff and Doctor follow every day to ensure that our clients and patients health is never put at risk.
Our staff always sanitize their hands between every patient and treatment. Our staff disinfects every surface regularly and in the response to the Coronavirus, we have increased cleaning protocols related to high-touch surfaces like door handles, keyboards, counters, chairs, etc. Hand sanitizer is always available in every area of our hospital, and right at the front reception desk.

Doing Our Part to Stay Healthy

We are encouraging our team to stay home and see a doctor when they are not feeling well. We want to make absolutely sure we are taking the best care possible of our team. We ask that you give a call to reschedule your treatment when or if you are feeling sick with flu or coronavirus like symptoms. Be aware that if you are exhibiting symptoms, we may kindly ask to reschedule your treatment in person. Keeping the MVC community healthy and safe is our #1 priority. We appreciate your support.
We appreciate your business, as always, and will be here to assist you in any way we can to help you manage your pet's medical needs during this time. Do not hesitate to reach out to our medical team with any questions you may have at any time.

Future Contingency Plans

Currently we are under normal operations. As many of you, we are also worried about what the future may bring. To try to stay ahead of this evolving situation, we have a number of things we are considering and we will review daily.
- Minimize interaction between clients and ourselves through telemedicine
- Minimize interaction between clients in our hospital by adjusting our scheduling of appointments
- Encourage prepayment of medications or using our online pharmacy to promote social distancing
- Rescheduling wellness appointments to a later date
We will continue to update you through emails and social media.

In health,
Milwaukee Vet Clinic
414-310-8997